Missing metric graph data

This is the status page of PingPong service. Here you can see how the service is performing.

We continuously monitor the status of PingPong and all its related services to ensure a stable service. If there are any interruptions to our service we will post updates here.

Missing metric graph dataClient areaStatus pages

Started: 16 Apr, 04:34 CEST

Duration: 4 hours, 8 minutes

Some customers are affected by missing graph data in admin and status page. Custom metrics API endpoint is unresponsive. We are looking into the issue.

Resolved: 16 Apr, 08:42 CEST

The issue is resolved. Our engineering team is creating a solution to mitigate similar future events.